Kind words …

We’re so happy to share some of the kind words that our brides and customers have written about us. If you’d like to tell us about your experience with us then please send your comments in the contact form. It means a lot to know what we’re getting right and how we can do better!

“I absolutely LOVE my bespoke headdress! It’s soooooo beautiful. You have designed it exactly how I imagined and I cannot wait to wear it. Thank you so much for all your efforts and hard work.”

Roya, London

“This tiara is simply too stunning for words. It’s EXACTLY what I’ve been searching for all over California! I can’t say enough about the beauty of this piece … I hope this wakes buyers up to your talent!”

KM, Fresno, California

“My cufflinks arrived TODAY. And they look spectacular with my suit for my daughter’s wedding. Thank you so much. My ensemble is complete.”

Herman, California

“The headdress Jean made me fitted in absolutely perfectly with my not wanting to look traditional bridal but wanted everything to be special and co ordinate and follow the theme. You were brilliant and brought to life what I had only vague images in my head.. it added to the magic of the best day of my life and people were fascinated when I told them of the symbolism of the bits and pieces in my headdress. I loved it!”

Gill, Wiltshire

“I fell in love with my headdress as soon as I saw it, made from beautiful pieces of Edwardian jewellery it was exactly what I was looking for without even realising it! Crystal Heirlooms are a really lovely company and were absolutely brilliant to work with, they even added a few more sparkles for me to compliment my hairstyle. Thank you Crystal Heirlooms for being so utterly exquisite!”

Louisa, Kent

“I can’t begin to say thank-you enough for how beautiful my headdress was, how it matched my dress perfectly and how special it made me feel! My husband (still sounds strange saying that, but in the most amazing way) commented on how beautiful it was almost as soon as he saw it and almost every guest at our wedding commented on how sparkly, beautiful and ‘very me’ it was.  I honestly cant find enough words to thank-you for everything you did, from the moment I contacted you about having the headdress made, sending the ‘Elaine’ for me to try and my initial hair trial, listening to my feedback after the trial, the time you spent finding the perfect jewels for me, sending so many ideas by email and then making the most beautiful headdress I could ever have imagined being lucky enough to wear, I just wish I could wear it everyday! Like I said I cant thank-you enough for how special you made me feel and how lovely you have both been throughout the whole process.”

Katrina, Cambridgeshire

“The cufflinks arrived today, thanks so much!  They are gorgeous and my partner absolutely loves them! I love your business and I’m glad about your passion for vintage things – they are beautiful!”

Michael, California

“Words fail me as to how beautiful the feathery capelets are! You have been so wonderfully gracious and I want you to know that I am so appreciative of this.”

Michele, Sussex

“I have never been so pleased to own such a beautiful classy pair of cuff-links. They are everything you said they were and more. Bloody fantastic :-) Thank you once again … ”

David, Sussex

“I just wanted to thank you so much for your divine creations! I purchased Bianca at the National Wedding Show after my friend introduced me to your stand after buying her own hair jewel. I will wear my headdress with pride for my beach wedding in the British Virgin Islands and find any excuse to purchase more wonderful creations from you! I have already recommended you to my friends….”

Louise, Kent

“I finally got married two weeks ago! I love the tiara and it looked as if it had been made to go with my very non-traditional wedding dress. I received so many compliments on it during the celebrations. These were held in a chateau in France and had a subtle fairy-tale theme. I felt so elegant and princess-like with it on. While the dress invoked a similar feeling the tiara really was the finishing touch.”

Sarah, Essex

“I was impressed and reassured in way in which Jean listened to my ideas for a bespoke headdress. She requested details of my dress and venue to ensure that I was completely satisfied with the end product. Both Jean and Fran have a natural way of making you feel very special and certainly gave me the best advice. The headdress was made within a couple of weeks as promised. I was absolutely delighted with the finished product which was very high quality. In my view you would not get this kind of personal, yet very professional service from a big company . Thank you so much Crystal Heirlooms for providing me with not only a beautiful headdress but the way you made me feel so special.”

Shelley, Surrey

“Thank you for everything. I feel blessed to have met you and to have had you contribute to my safari wedding in Kenya.”

Ruth, Surrey

“Oh wow!!! Thank you both so much!! It’s absolutely beautiful. I’m over the moon with it, thank you both again so much for both creating it and being so helpful.”

Poppy, Essex

“Can’t believe the service: I ordered these this morning in Brisbane, Australia, and they’ll arrive in London on my friend’s actual 50th birthday, which I thought I’d miss by a week!”

Paul, Australia

“Just want to say a MASSIVE thank you! I received my headpiece today and absolutely love it!!! It was so beautiful anyway and with the little alterations it is just perfect. I honestly couldn’t be any happier and the service was perfect!!!!”

Zoe, Hertfordshire

“Just a quick note to say that I opened the box earlier and everything looks lovely. Thanks so much to both you and Jean for all of your help with pulling this gift together for our special anniversary – fingers crossed now that my wife likes it!”

Ashley, Oxfordshire

“I thought I might treat myself to a nice pair of mother of pearl cuff links. I did have a look at House of Fraser, Thomas Pink etc but the nicest pair that came up were on your site, so I went for these as I liked the 30’s style and the fact that they are authentic not reproduction. I don’t think there are many places where you can easily buy period cufflinks at a reasonable price – what you are offering is different from standard offerings.”

Colin, London

“Just wanted to send you a quick note to let you know that the cufflinks did indeed arrive in time! And they were a big hit. My husband loved them. Thank you so much for your wonderful service.”

Elizabeth, Maryland, USA

“Crystal Heirlooms made me a fantastic custom headress – I couldn’t recommend them enough, absolutely amazing!” National Wedding Show social media post.

Bride to Be, London

“I have received the cufflinks and they are beautiful. Thank you for a wonderful customer service; I will definitely recommend your website and order from you again.”

Laurence, London

“Just line to say how wonderful my headpiece looked on our wedding day! Soooo many people commented on it and it went absolutely perfectly with my dress!”

Francesca, London

“Thank you so much for the beautiful Swanhilde hair piece that I bought from you for my wedding two weeks ago. It was so comfortable I wore it all day!”

Vivienne, London

“Just to say, your service has been excellent and I won’t hesitate to buy from you again and recommend you to my friends.”

Allison, Columbia, USA

“Today I received the necklace and it is beautiful. Thank you for the fast shipping and the excellent packaging. It was a joy to unpack it.

Dick, Netherlands

“The hairpiece is absolutely beautiful. The beading is exquisite and the lace is perfect. I really love it. Many thanks.”

Amy, Milton Keynes

and finally ….

“The piece you suggest is utterly beautiful  – I love it, and quite agree with all you say about it. I’d love to know a little more about the history of the piece, if any information is available. I love knowing the stories behind objects. I work in the press office at the V&A, so spend my life delving into similar stories! Many thanks again.”

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